Refund policy

Refund Policy

At Xtlii Arte Studiox, we want you to absolutely love your gear. If you're not satisfied, we'll make it right. Our commitment is to provide you with high-quality artistic apparel and accessories that meet your expectations.

Eligibility for Refunds

We offer refunds for the following circumstances:

• Incorrect Items: If you received an item different from what you ordered.

• Damaged or Defective Products: If your gear arrives with manufacturing defects or damage sustained during transit.

Timeline & Process

• Window: Refund requests must be made within 30 days of the purchase date.

• How to Apply: To request a refund, please contact us at [xtlii.arte@icloud.com] with your order number and a brief description of the issue. Including photos of the incorrect or damaged item will help us expedite your request.

Important Notes

Policy Updates: This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to [xtlii.arte@icloud.com].

Product Longevity: For best long-term results, please refer to our washing and care instructions provided with your purchase. Proper care ensures your Xtlii Arte Studiox gear remains in peak condition.